Data Security

mdl97 Privacy Policy

This policy clearly explains how mdl97 handles and protects your personal data, and the purposes for which it is used.

Last updated: 30 October 2026

1 Introduction

mdl97 is a gaming platform built for players in Myanmar. This Privacy Policy ("Policy") explains how we handle the personal data collected when you visit the mdl97.games website and use our services.

By continuing to use our platform, you are considered to have read and accepted the terms of this Policy. If you have any questions about how we handle personal data, you can reach us at [email protected].

2 Data We Collect

mdl97 collects the following types of data to improve our services and protect the security of our players—

2.1 Data You Provide

  • Name, date of birth, and contact details provided when registering an account
  • Financial details provided for deposits and withdrawals
  • Information shared when contacting customer support or via live chat
  • ID cards or identity documents submitted during the player verification (KYC) process

2.2 Data Collected Automatically

  • IP address, device information, and browser type
  • Browsing history on the website and game activity records
  • Data collected through cookies and similar tracking technologies
  • Service access times and session duration

2.3 Data from Third-Party Sources

  • Financial verification data from payment platforms (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Data received from partner services for fraud prevention and verification purposes

3 How We Use Your Data

Personal data we collect is used only for the following purposes—

  • Opening, verifying and managing player accounts
  • Handling deposit / withdrawal and financial transactions
  • Improving our services and providing personalised experiences
  • Preventing financial fraud, unwanted communications and illegal activities
  • Providing 24/7 customer service and technical support
  • Handling disputes, complaints and player requests
  • Sending promotions, offers and bonus information (with player consent)
  • Enforcing responsible gambling policies and restricting players under 21

4 Cookies and Tracking Technologies

We use cookies to keep the website running smoothly and to remember player preferences.

4.1 Types of Cookies

  • Essential Cookies — Required for the basic functions of the website to work
  • Functional Cookies — To remember language settings, login sessions and player preferences
  • Analytics Cookies — To understand how the website is used and improve our services

You can disable cookies in your browser settings, but note that some website features may become limited.

5 Sharing and Disclosure of Information

mdl97 will never sell, rent or trade players' personal data to third parties. However, it may be shared in the following limited cases —

  • Service Partners — Payment processors such as KBZPay, Wave Money, AYA Pay, CB Pay and Bank Transfer services will only receive the data necessary for financial verification
  • Legal Obligations — Where disclosure is required by law or in accordance with legal proceedings
  • Fraud Prevention — May be shared with authorised services to protect against financial fraud and cyber threats
  • Business Changes — Personal data may be involved in a merger or transfer of assets

Partner services must handle personal data in accordance with our guidelines and are subject to ongoing oversight.

6 Data Security

mdl97 has multiple layers of technical security in place to keep players' personal data safe —

6.1 Technical Security

  • All data transfers are protected with SSL (Secure Socket Layer) encryption
  • Access controls and two-step authentication are in place
  • Data is encrypted and stored on secure servers
  • Regular operational and code audits are conducted

6.2 Internal Controls

  • Only authorised staff with verified credentials can access player data
  • Data handling logs are reviewed regularly
  • In the event of a data breach, players will be notified without delay

7 Data Retention Period

Personal data is retained in accordance with the following principles —

  • Active accounts — retained for as long as the account remains open
  • Closed accounts — retained after closure for as long as required to meet legal obligations
  • Financial records — retained for as long as required for financial compliance purposes
  • Customer service records — retained for a reasonable period to monitor service quality and resolve disputes

Data beyond its retention period will be securely deleted.

8 Player Rights

Every user of our platform has the following rights regarding their personal data —

8.1 Right of Access

You may request to view any personal data we hold about you. Contact us at [email protected] to make a request.

8.2 Right to Rectification

If any of your personal data is inaccurate, you may contact us to request a correction.

8.3 Right to Erasure

You may request that we delete your personal information we hold, provided there are no legal obligations preventing us from doing so.

8.4 Right to Request Restriction

You may request that we temporarily restrict how your personal information is handled while a further review is in progress.

8.5 Right to Withdraw Consent

You may withdraw your consent to receive marketing communications at any time by contacting us at [email protected].

9 Underage Players

mdl97 services are for adults aged 21+ only. Anyone under 21 is not permitted to use our platform. If we become aware that a user is under 21, their account will be closed immediately and their personal information will be deleted immediately.

10 Third-Party Links and Services

The mdl97 website may contain links to third-party websites. We are not responsible for how those websites handle personal information. Each third-party website has its own policies, and when you visit them you are subject to those policies alone.

Payment services including KBZPay, Wave Money, AYA Pay, and CB Pay have their own privacy policies. We recommend reading those policies when conducting any financial transactions through those services.

11 Policy Changes

This Privacy Policy will be updated from time to time in line with service improvements and changes in law. When changes occur, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, users of the platform will be notified by email or by an announcement on the website. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

12 Contact Us

If you have questions about this policy, requests relating to personal information, or wish to report a personal data breach, you may contact the mdl97 customer support team—

Our data protection officer will handle personal information requests as a priority and provides 24/7 support in Burmese.

Personal Information Protection Quick Answers

No. mdl97 will never sell, rent, or trade players' personal data to any third party. Only the minimum necessary data is shared with payment service partners under our instructions — it is never sold.

Data is kept for as long as your account is active. After account closure, data is retained for as long as required by legal obligations (especially financial records), then securely deleted.

You can request access to your data by emailing [email protected]. You can also contact us through Live Chat on the website. After verifying your identity, we will provide the relevant data.

You can disable cookies in your browser settings. However, if essential cookies are turned off, some website functions (login, game sessions) may not work correctly. We recommend keeping cookies enabled to get the best experience.

If a data breach occurs, affected players will be notified immediately, including details of what happened, the type of data involved, and the steps to take for protection. We will carry out immediate investigation and remediation.

You can send a deletion request to [email protected]. We will delete your data where there are no legal obligations preventing us from doing so. We will clearly explain if any data must be retained due to financial records or legal requirements.